How it works: press play. Captions are always on, and the full transcript is below the video. Watch to the end to record this activity as complete. You can go back at any time, but you can’t skip ahead past what you’ve already watched.
Read the transcript
Welcome to Alderpoint Logistics. We're glad you're here. In the next few minutes, you'll see how we work, who to ask for help, what your first month looks like, and the one safety habit we expect from everyone, starting today.
Every day, our teams at headquarters and at two distribution centers make sure orders leave on time, arrive intact, and can be tracked from the dock to the customer's door. Whatever your role, your work is one link in that chain.
Three values guide how we work together. First, own the handoff. When your part is done, make sure the next person has what they need, and confirm they got it. Second, say it early. If something is late, broken, or unclear, speak up while there's still time to fix it. Third, safe beats fast. No delivery date is worth an injury, and no one will ever be blamed for slowing down to stay safe.
Most of your work runs on four tools. The Hub is our intranet: policies, benefits, and the team directory. Relay is our chat, where each team has its own channel. Service Desk is where you open a ticket for access, equipment, or passwords. And the Safety app is where you report a hazard. A simple rule: if it's about access or equipment, open a ticket. If it's about the work itself, ask in your team channel.
You also have three people who can help you. Your manager sets your priorities and goals and approves time off. Your onboarding buddy is a teammate who knows how things really get done, so ask them the everyday questions. And the People Team handles pay, benefits, and policies. In your first month, no question is too small. Asking early is how you learn fast.
Here's what your first thirty days look like. In week one, you set up your access, meet your team, and finish your required training. By day fourteen, you shadow a teammate and complete your first real task, with your buddy close by. By day thirty, you sit down with your manager for a check-in. Bring your questions, and agree together on two or three goals for the next two months.
Now, the safety habit. On a dock or in an office, hazards look alike: a blocked exit, a spill, a damaged rack, a cable across a walkway. When you see one, stop. Don't walk past it. Then secure it, but only if you can do that without putting yourself at risk: warn people, set out a cone, keep the area clear. Then report it right away, to your supervisor and in the Safety app, and always before your shift ends. A reported hazard is never held against you. An ignored one can hurt someone.
Before you go, a quick recap. Our values: own the handoff, say it early, and safe beats fast. For access or equipment, open a Service Desk ticket. For the work itself, ask your team, your buddy, or your manager. Plan for your check-in from the start. And when you see a hazard: stop, secure, report.
Here's a question to take with you. A teammate offers you their login so you can finish a task faster. What do you do? You'll make that choice, and two more, in the scenario that comes next. Welcome to the team.